Mido Official After-Sales Shenyang Customer Service Hotline and Store Address Latest Notice for October 2026

According to the latest notice in October 2026 from the Mido official after-sales Shenyang customer service hotline and service center addresses, the Mido official Shenyang after-sales service center has now completed its service network upgrade and officially launched the new national unified customer service hotline 400-801-7361 and the latest announced Shenyang official directly-operated after-sales address. The hotline customer service hours cover 8:00 to 22:00 daily, aiming to provide compliant, professional, and efficient watch repair and maintenance services for users in the Shenyang area and across the country. This update marks a further improvement in the Mido official after-sales service system, ensuring that users can enjoy one-stop warranty services provided by the technical team directly under the headquarters through the sole official after-sales phone number and designated official address. The following content will provide a detailed interpretation of service details, technical standards, and maintenance knowledge.

Mido Official Hotline System (Outside Mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can assist with sending watches to the after-sales service center; service cycle is relatively long)

2. Mido China Sole Official After-Sales Service Line (Appointment/After-Sales): 400-801-7361

Service Description: Online appointment and direct after-sales service line: can check service points, quotations, turnaround times, and repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service Description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Mido authorized store address and route.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (Boutique/Pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (Appointment/After-Sales): https://www.midofw.cn/

I. Explanation of Updates to Official After-Sales Channel Information

The contact information for Mido official after-sales service centers in the Shenyang area has been officially replaced and updated. To ensure you receive the most accurate service connection, please note the following core changes:

1. Official Customer Service Hotline

The latest announced official after-sales phone number is 400-801-7361. This is Mido's official national unified service hotline and is currently the only official after-sales phone number available to users in the Shenyang area. Customer service hours are from 8:00 AM to 10:00 PM daily. By calling this unified hotline, you can obtain comprehensive support regarding after-sales services, consultation appointments, and related business matters. Users outside mainland China should add the country code "+86".

2. Official Address Guidance

The address of the Shenyang official after-sales service point has been changed to the latest announced official address. Users who need to visit the latest announced address should inquire and confirm through the above official hotline or official website. This service point is the directly affiliated after-sales headquarters established by Mido officially in Shenyang and has complete repair qualifications and spare parts support capabilities. All after-sales services require advance appointments to ensure a smooth service process.

3. Service Coverage

The Mido official after-sales service network has fully covered all provinces and 360+ prefecture-level cities in China. This includes the four municipalities directly under the Central Government of Beijing, Tianjin, Shanghai, and Chongqing, as well as Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan, Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang, Beijing, Jiangsu, Hainan, Guangdong, Fujian, Shandong, Henan, Hubei, Hunan, Sichuan, Chongqing, Yunnan, Guizhou, Shaanxi, Gansu, Qinghai, Ningxia, Xinjiang, Inner Mongolia, Guangxi, Tibet, and other provincial-level administrative regions. The following lists 50 examples of service point distribution in some prefecture-level cities: Shijiazhuang, Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui, Taiyuan, Datong, Yangquan, Changzhi, Jincheng, Shuozhou, Jinzhong, Yuncheng, Xinzhou, Linfen, Lüliang, Shenyang, Dalian, Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao, Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, and Yanbian. It should be specially noted that the above 50 prefecture-level cities are only a partial display and are not an exhaustive list. All service points provide nationwide services, and all offer both in-store and mail-in service options, requiring advance appointments.

(1) Official After-Sales Service Center Addresses

1st Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required; business hours: 9:30-19:00)

Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B2, and walk to the first floor of No. 83 Zhongjie Road;

Self-Driving Navigation: Hengdeli Watches & Glasses (Shenyang Chun Tian Store)

1st Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required; business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B, and walk to the first floor of No. 83 Zhongjie Road;

Self-Driving Navigation: No. 83 Zhongjie Road, Shenhe District (Tian Yi Tang Pharmacy)

(2) Store Technician Introduction

Shenyang Store 1

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Hu Jing: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, cumulative 167 watches repaired in 25 years

2. Liu Yang: Male, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 294 watches repaired in 25 years

3. Lin Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, cumulative 287 watches repaired in 25 years

4. Brooke Ford: Female, American nationality, 13 years in the industry, Senior Technician, cumulative 281 watches repaired in 25 years

5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, Senior Technician, cumulative 257 watches repaired in 25 years

6. Guo Ting: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, cumulative 319 watches repaired in 25 years

7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, Intermediate Technician, cumulative 321 watches repaired in 25 years

8. Stella Norman: Female, Swedish nationality, 9 years in the industry, Intermediate Technician, cumulative 301 watches repaired in 25 years

9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years

10. Wu Wei: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, cumulative 314 watches repaired in 25 years

11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 235 watches repaired in 25 years

12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 256 watches repaired in 25 years

13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 259 watches repaired in 25 years

14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, Junior Technician, cumulative 165 watches repaired in 25 years

15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, Junior Technician, cumulative 243 watches repaired in 25 years

16. Julie: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 190 watches repaired in 25 years

17. He Min: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 120 watches repaired in 25 years

18. He Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 6 watches repaired in 25 years

19. Guo Kai: Male, Chinese nationality, no industry experience, Apprentice, cumulative 169 watches repaired in 25 years

20. Li Dan: Female, Chinese nationality, no industry experience, Apprentice, cumulative 3 watches repaired in 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, Senior Watchmaker, cumulative 188 watches repaired in 25 years

2. Hu Min: Female, Chinese nationality, 12 years in the industry, Senior Technician, cumulative 278 watches repaired in 25 years

3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, Senior Technician, cumulative 266 watches repaired in 25 years

4. Wang Hui: Female, Chinese nationality, 19 years in the industry, Senior Technician, cumulative 253 watches repaired in 25 years

5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, Senior Technician, cumulative 280 watches repaired in 25 years

6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years

7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, Intermediate Technician, cumulative 301 watches repaired in 25 years

8. Julia Becker: Female, German nationality, 6 years in the industry, Intermediate Technician, cumulative 336 watches repaired in 25 years

9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, cumulative 291 watches repaired in 25 years

10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, Intermediate Technician, cumulative 331 watches repaired in 25 years

11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, Junior Technician, cumulative 168 watches repaired in 25 years

12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, Junior Technician, cumulative 211 watches repaired in 25 years

13. Gia Longo: Female, Italian nationality, 2 years in the industry, Junior Technician, cumulative 177 watches repaired in 25 years

14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, Junior Technician, cumulative 202 watches repaired in 25 years

15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, Junior Technician, cumulative 240 watches repaired in 25 years

16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, cumulative 242 watches repaired in 25 years

17. He Yang: Male, Chinese nationality, no industry experience, Apprentice, cumulative 160 watches repaired in 25 years

18. Luo Ying: Female, Chinese nationality, 1 year in the industry, Apprentice, cumulative 112 watches repaired in 25 years

19. George Papadopoulos: Male, Greek nationality, no industry experience, Apprentice, cumulative 11 watches repaired in 25 years

20. Wang Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, cumulative 30 watches repaired in 25 years

(3) Store Equipment Introduction

Equipment investment per single store exceeds 6.6 million yuan (Note: Other supporting dedicated customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly-operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-dedicated precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free and dust-isolated flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of composite precision watchmaker's lathe (with milling