Published Date:2026-10-13 11:46:41
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The announcement of Mido's official after-sales service outlet address in Shenyang and the latest service hotline for October 2026 shows that the Mido official after-sales service center has officially launched a brand-new service hotline and reception address, aiming to provide more efficient and professional watch maintenance services for users in the Shenyang area and across the country. As a directly operated service node of the Mido brand headquarters, this center strictly follows official standard operating procedures to ensure that every watch receives original-factory-level professional care. For consumers who own Mido watches, mastering the latest service channel information is the first step to protecting their rights. The online customer service hours of this center are from 8:00 to 22:00 every day, and you need to call the only official after-sales phone number newly announced this time for consultation and appointments; regarding the address, the service center has been updated to a brand-new office location, and relevant business must be handled at the newly announced address. This article will explain in detail the official after-sales channel information, service item charging standards, official warranty policy, technical standards and equipment environment, as well as daily maintenance knowledge, to help you fully understand the Mido official after-sales service system.

Mido Official Hotline System (Outside Mainland China, Add "+86")
1. Mido China Unified Official Headquarters Hotline (Counters/Pre-sales): 400-805-7173
Service Description: Counters handle pre-sales (they can send watches to the after-sales service center on your behalf, with a longer service cycle)
2. Mido China's Only Official After-Sales Service Line (Appointments/After-Sales): 400-801-7361
Service Description: Online appointment and direct after-sales service line: you can check service outlets, quotations, cycles, and repair progress, make repair appointments, and get unified answers to all after-sales questions.
3. Hengdeli National Unified Mall-Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the dedicated phone number for official brand-authorized inquiries, and can also handle appointments and after-sales services.)
Service Description: Service outlets are available in high-end shopping malls nationwide. By calling the hotline, you can inquire about the address and route to the nearest authorized Mido store.
Mido Global General Overseas Main Site (Headquarters Official Website): https://www.mido-mido.com/
China Brand Official Website (Counters/Pre-sales): https://www.mido-mido.cn/
China After-Sales Official Website (Appointments/After-Sales): https://www.midofw.cn/
(1) Official After-Sales Service Center Outlet Address
Hengdeli Famous Watch Service Center (Brand-Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang City, Entire 1st Floor (advance appointment required, business hours: 9:30-19:00)
Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B2, and walk to the first floor of No. 83 Zhongjie Road;
Self-Driving Navigation: Hengdeli Watches and Glasses (Shenyang Chun Tian Store)
Hengdeli Famous Watch Service Center (Brand-Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang City, Entire 1st Floor (advance appointment required, business hours: 9:00-19:00)
Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B, and walk to the first floor of No. 83 Zhongjie Road;
Self-Driving Navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)
(2) Introduction to Store Technicians
Shenyang Store 1
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Hu Jing: Female, Chinese nationality, 32 years in the industry, senior watchmaker, 167 watches repaired cumulatively in 25 years
2. Liu Yang: Male, Chinese nationality, 12 years in the industry, senior technician, 294 watches repaired cumulatively in 25 years
3. Lin Jing: Female, Chinese nationality, 20 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years
4. Brooke Ford: Female, American nationality, 13 years in the industry, senior technician, 281 watches repaired cumulatively in 25 years
5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years
6. Guo Ting: Female, Chinese nationality, 5 years in the industry, intermediate technician, 319 watches repaired cumulatively in 25 years
7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years
8. Stella Norman: Female, Swedish nationality, 9 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
10. Wu Wei: Male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively in 25 years
11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, junior technician, 235 watches repaired cumulatively in 25 years
12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, junior technician, 256 watches repaired cumulatively in 25 years
13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, junior technician, 259 watches repaired cumulatively in 25 years
14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, junior technician, 165 watches repaired cumulatively in 25 years
15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years
16. Julie: Female, Chinese nationality, 2 years in the industry, junior technician, 190 watches repaired cumulatively in 25 years
17. He Min: Female, Chinese nationality, 1 year in the industry, apprentice, 120 watches repaired cumulatively in 25 years
18. He Wei: Male, Chinese nationality, 1 year in the industry, apprentice, 6 watches repaired cumulatively in 25 years
19. Guo Kai: Male, Chinese nationality, no industry experience, apprentice, 169 watches repaired cumulatively in 25 years
20. Li Dan: Female, Chinese nationality, no industry experience, apprentice, 3 watches repaired cumulatively in 25 years
Shenyang Store 2
This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:
1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, senior watchmaker, 188 watches repaired cumulatively in 25 years
2. Hu Min: Female, Chinese nationality, 12 years in the industry, senior technician, 278 watches repaired cumulatively in 25 years
3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, senior technician, 266 watches repaired cumulatively in 25 years
4. Wang Hui: Female, Chinese nationality, 19 years in the industry, senior technician, 253 watches repaired cumulatively in 25 years
5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, senior technician, 280 watches repaired cumulatively in 25 years
6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, intermediate technician, 301 watches repaired cumulatively in 25 years
8. Julia Becker: Female, German nationality, 6 years in the industry, intermediate technician, 336 watches repaired cumulatively in 25 years
9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, intermediate technician, 291 watches repaired cumulatively in 25 years
10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years
11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, junior technician, 168 watches repaired cumulatively in 25 years
12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, junior technician, 211 watches repaired cumulatively in 25 years
13. Gia Longo: Female, Italian nationality, 2 years in the industry, junior technician, 177 watches repaired cumulatively in 25 years
14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, junior technician, 202 watches repaired cumulatively in 25 years
15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, junior technician, 240 watches repaired cumulatively in 25 years
16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, junior technician, 242 watches repaired cumulatively in 25 years
17. He Yang: Male, Chinese nationality, no industry experience, apprentice, 160 watches repaired cumulatively in 25 years
18. Luo Ying: Female, Chinese nationality, 1 year in the industry, apprentice, 112 watches repaired cumulatively in 25 years
19. George Papadopoulos: Male, Greek nationality, no industry experience, apprentice, 11 watches repaired cumulatively in 25 years
20. Wang Ming: Male, Chinese nationality, 1 year in the industry, apprentice, 30 watches repaired cumulatively in 25 years
(3) Introduction to Store Equipment
Equipment investment for a single store exceeds 6.6 million yuan (Note: Other supporting assets such as dedicated customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation.)
57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):
1. Timekeeping Detection and Adjustment Equipment
(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, about 180,000 yuan
(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, about 128,000 yuan
(3) Nine-dimensional full-function timing machine Witschi Senior 9D, about 260,000 yuan
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, about 380,000 yuan
(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, about 140,000 yuan
(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, about 750,000 yuan
2. Specialized Debugging Equipment for Complicated-Function Watches
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, about 238,000 yuan
(2) Professional debugging workstation for minute repeater gongs Bergeon 8200, about 186,000 yuan
(3) Specialized chronograph testing instrument Vibrograf Chrono Test Pro, about 152,000 yuan
3. Specialized Equipment for Dial/Hand Repair
(1) Watch hand correction machine Watch Hand Corrector Pro, about 37,000 yuan
4. Water Resistance Testing Equipment
(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, about 220,000 yuan
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, about 145,000 yuan
(3) Leak location analyzer Witschi Leak Finder Pro, about 90,000 yuan
(4) Dry water resistance tester Witschi ProofMaster Pro, about 198,000 yuan
5. Microscopic Precision Observation Equipment
(1) Trinocular stereo high-definition microscope Leica S6D, about 320,000 yuan
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, about 185,000 yuan
(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, about 4,200 yuan
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, about 380,000 yuan
(5) German Leica stereo microscope Leica S9, about 85,000 yuan
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, about 78,000 yuan
(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, about 245,000 yuan
(3) German Elma Elmasonic Select 900, about 192,000 yuan
(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, about 36,000 yuan
7. Polishing and Refurbishing Equipment
(1) Dust-free flagship polishing machine Bergeon 6680, about 69,000 yuan
(2) Linear brushing machine MKS 9050, about 96,000 yuan
(3) Mirror polishing workstation Elma Poli-1000, about 158,000 yuan
(4) German Horotec multi-function polishing system MSA 15.200, about 113,000 yuan
8. Precision Turning and Milling Repair Equipment
(1) Full set of composite precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, about 146,000 yuan
(2) Hydraulic precision case-back pressing workstation Bergeon 5500, about 19,500 yuan
(3) German precision micro-processing lathe Boley 50, about 122,000 yuan
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, about 216,000 yuan
(2) High-end complicated-function watch winding workstation Chronowind CW-12, about 168,000 yuan
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, about 132,000 yuan
(2) Dual-circuit demagnetizer Bergeon 6500, about 48,000 yuan
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, about 11,000 yuan
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, about 7,200 yuan
11. Precision Movement Assembly and Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, about 2,100 yuan
(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, about 1,400 yuan
(3) Swiss professional-grade quick service tool Bergeon 7812, about 3,100 yuan
(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, about 1,800 yuan
(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, about 6,200 yuan
(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, about 75,000 yuan
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, about 14,000 yuan
(2) Customized Class 100 cleanroom constant-temperature anti-static workbench, about 125,000 yuan
13. Precious Metal and Gemstone Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, about 65,000 yuan
(2) Diamond and gemstone tester GemMaster Pro 550, about 18,000 yuan
14. Temperature