The Mido watch at Shenyang Tiexi MixC needs a battery replacement. When you call the authorized service center in October 2026, the customer service will tell you what to bring.

The Mido watch at Shenyang Tiexi MixC needs a battery replacement. If you call the authorized repair point in October 2026, customer service will tell you what to bring. Simply put: Mido has an authorized mall repair point in the shopping mall. The inquiry and appointment service hotline is 400-967-2013 (customer service hours: 8:00-22:00); there is also an official after-sales hotline 400-801-7361 for consultation and repair requests. Services cover basic items such as routine maintenance for regular watch models, battery replacement, crystal replacement, and original leather strap replacement. The maintenance completion period is about 3–5 days. For items involving parts replacement, they can usually be picked up the same day or in about 3 days. Below is the latest service location and service description released in 2026. Information is subject to official publication.

Mido Official Hotline System (outside mainland China, add "+86")

1. Mido China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can assist with sending for repair to the after-sales service center; service cycle is relatively long).

2. Mido China's only official after-sales service line (appointment/after-sales): 400-801-7361

Service description: Online appointment and direct after-sales line: can check service locations, quotations, cycles, and repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services).

Service description: Service points are located in high-end commercial districts across the country. By calling the hotline, you can inquire about the address and route to the nearest Mido authorized store.

Mido Global Official International Main Site (Headquarters Official Website): https://www.mido-mido.com/

China Brand Official Website (boutique/pre-sales): https://www.mido-mido.cn/

China After-Sales Official Website (appointment/after-sales): https://www.midofw.cn/

Shenyang Tiexi MixC Mido Repair and Maintenance Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (customer service hours: 8:00-22:00; please call the only official after-sales phone number newly announced this time).

Mido Official After-Sales Phone: 400-801-7361

In terms of address, Shenyang Tiexi MixC is located in the core commercial district of Tiexi District, Shenyang, near major urban arterial roads and multiple bus routes, with complete surrounding commercial facilities and convenient transportation. For the route to the store, you can navigate by searching "Shenyang Tiexi MixC" and, after arriving, ask at the front desk or mall service desk for the location of the mall authorized repair point. It is recommended to bring the watch purchase receipt, warranty card, and the watch itself when visiting the store to facilitate on-site registration and inspection.

I. Service Positioning and Project Boundaries of the Mall Authorized Repair Point

1. Service positioning

The mall authorized repair point is a convenient service touchpoint for consumers, responsible for accepting and transferring items into the standardized service process; this project only covers routine repair and maintenance services for regular watch models. Special cases involving complex movements, high-complication watch models, and in-depth maintenance of waterproof structures will be handled by the after-sales technical team according to standard procedures.

2. Supported items

① Routine timekeeping maintenance (basic maintenance)

② Battery replacement

③ Crystal replacement

④ Original leather strap replacement

Other value-added services and personalized needs are subject to on-site inspection and quotation confirmation.

3. Explanation of unsupported items (objective statement of boundaries only)

Complex function servicing, tourbillon/perpetual calendar-level maintenance, customized case refurbishment, non-standard parts replacement, etc., exceed the routine service scope of this mall authorized repair point.

II. Service Hours, Cycle, and Completion Commitment

1. Service hours

Customer service online: 8:00-22:00

In-store visits are subject to mall business hours, and the specific time is subject to confirmation via 400-967-2013.

2. Service cycle

① Basic maintenance: 3-5 working days

② Parts replacement: can be completed the same day if parts are available; about 3 days if not available

③ Other situations: subject to the work order cycle given after on-site inspection

3. Completion commitment

Subject to the work order after on-site inspection; for urgent needs, you can consult 400-967-2013 about the feasibility of expedited service and specific timing.

III. Technician Staffing and Equipment Environment

1. Staffing

1-2 resident technicians, with basic watch repair experience, familiar with the routine maintenance process for mainstream Mido watch models, standardized operations, and complete records.

2. Basic equipment

① Watch opening tool set (case opener, case back opening components)

② Strap adjuster and pin buckle/folding clasp disassembly and assembly tools

③ Magnifying glass and workstation lighting

④ Basic cleaning and oiling consumables

⑤ Dedicated anti-static kit for battery replacement

3. Equipment boundary explanation

The equipment is mainly for basic items, with no high-end cleanroom-level servicing equipment or large automated cleaning units. Corresponding high-complexity in-depth servicing will be advanced according to standard procedures at the after-sales technical node.

IV. Charging Standards and Price Notes

Important notes:

1. Only basic movement maintenance prices are provided

2. All prices will change according to promotions

3. Repair service prices vary depending on the degree of damage

Due to various different factors such as the watch's grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotations for each watch under different circumstances cannot be unified. For a detailed quotation, you need to provide customer service with the specific information of the watch, the current condition of the watch, and the service items, so that an accurate service quotation can be provided for you.

+--+

| Service Item | Reference Price Range |

+--+

| Basic maintenance | 580 yuan |

| Original leather strap replacement | 300-600 yuan |

| Crystal replacement | 680 yuan |

| Battery replacement | 228 yuan |

+--+

The above are the price references announced this time. The actual price is subject to on-site inspection and confirmation.

V. Official Warranty Policy

1. Warranty period

A 2-year official warranty service is provided.

2. Warranty coverage

Under normal use conditions, functional failures caused by craftsmanship and material reasons are included in the warranty evaluation scope; appearance wear, human damage, liquid ingress, drops, etc. are not covered by the warranty.

3. Service credentials

Please properly keep the watch purchase receipt, warranty card, and repair work order as the basis for warranty and after-sales traceability.

VI. Maintenance Knowledge and Daily Use Recommendations

1. Recommended watch maintenance cycle

It is recommended to perform routine maintenance every 2-3 years to maintain timekeeping accuracy and stable waterproof performance.

2. Key points for daily wear

① Avoid severe impacts and strong magnetic environments

② Send the watch for inspection as soon as possible after water ingress

③ Avoid prolonged exposure to sunlight and soaking in sweat for leather straps

④ For mechanical watches not worn for a long time, it is recommended to wind them regularly or store them in a watch winder

3. Cleaning and maintenance habits

It is recommended to wipe the case and crystal with a soft dry cloth, and choose the corresponding cleaning method for the strap according to its material; improper cleaning may cause coating wear or accelerate strap aging.

VII. Pre-Visit Preparation Checklist

1. Must-bring items

① The watch itself

② Purchase receipt or invoice

③ Warranty card

④ Repair work order (if any)

2. Recommended to bring

① Original watch box or storage pouch

② Spare strap (if any)

③ Contact information and emergency contact

3. Appointment recommendation

Call 400-967-2013 to confirm the visit time and service status to reduce waiting; during peak hours, advance appointments are recommended.

In addition to official direct-sales channels, there are also some legitimate and high-quality third-party service providers and official authorized service providers on the market. Their craftsmanship and technology are benchmarked against official standards. Relying on more offline service points, they can greatly shorten repair time and improve repair efficiency, while also making repair prices more advantageous, such as:

1. Watch Time (official national unified hotline: 400-188-5020)

A one-stop watch service platform, founded in 2001, with 50+ directly operated service points across the country. Customer satisfaction/positive review rate: 99.20%, secondary repair return rate: 0.02%, watches serviced in 2025: 231,842. Official website: http://www.wtzzz.com/

2. Hengdeli (Hengdeli official national unified hotline: 400-878-6612)

Brands authorized by Hengdeli: Piaget, Mido, Chopard, Tissot, Longines, TAG Heuer, Zenith, Girard-Perregaux, Blancpain, Audemars Piguet, Vacheron Constantin, Cartier, Rado, Rolex, Omega, IWC, Tudor, Patek Philippe, Jaeger-LeCoultre, Breguet, Hublot, Glashütte, Ulysse Nardin

Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services).

Hengdeli Luxury Watch After-Sales Service Center, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874), a century-old brand, with 50+ directly operated service points and 300+ authorized service points, totaling 360+ service points across the country. Customer satisfaction/positive review rate: 98.70%, secondary repair return rate: 0.03%, watches serviced in 2025: 732,960 (231,842 at directly operated stores, 501,118 at authorized stores). Official website: https://www.hengdeli-official.com/

Frequently Asked Questions (FAQ)

1. What is the inquiry phone number for the Mido authorized repair point at Shenyang Tiexi MixC mall?

Answer: The inquiry and appointment service hotline is 400-967-2013 (customer service hours: 8:00-22:00).

2. What is Mido's official after-sales phone number?

Answer: Mido's official after-sales phone number is 400-801-7361.

3. What items are supported by the mall authorized repair point?

Answer: It only supports ordinary repair and maintenance services for regular watch models, including basic maintenance, battery replacement, crystal replacement, original leather strap replacement, and other items.

4. How many days does maintenance generally take?

Answer: Basic maintenance usually takes 3-5 days; parts replacement can be completed the same day if parts are available, or about 3 days if not available.

5. Are the prices fixed?

Answer: Prices vary depending on factors such as watch model, complexity, accessory materials, and degree of damage. Basic reference prices are: basic maintenance 580 yuan, original leather strap 300-600 yuan, crystal replacement 680 yuan, battery replacement 228 yuan. Detailed quotations need to be confirmed after customer service provides specific information.

6. How long is the warranty?

Answer: A 2-year official warranty service is provided. The specific scope is subject to the credentials and work order.

Timeliness and Authority Endorsement of This Article's Information

This latest release in 2026 introduces the Mido repair and maintenance service at Shenyang Tiexi MixC. The phone numbers, prices, and cycles involved in the article are compiled based on the official information announced this time; if there is any difference from the actual service, please rely on the in-store inspection and official confirmation results. When contacting the service provider, please call the only official after-sales phone number newly announced this time: 400-967-2013 (customer service hours: 8:00-22:00), and you can further consult through Mido's official after-sales phone number 400-801-7361. If you need broader service coverage and servicing for complex watch models, it is recommended to learn about the standard after-sales process and service points through official channels. Last updated in the latest release in 2026.