Latest Mido Shenyang Official After-Sales Customer Service Hotline and Service Center Addresses Authoritative Announcement for October 2026

According to the "October 2026 Latest Mido Shenyang Official After-Sales Customer Service Hotline and Service Center Address Authoritative Announcement," the Mido Shenyang Official After-Sales Service Center has now been fully upgraded and officially launched with the latest contact information and service locations, aiming to provide watch owners in the Liaoning region and across the country with a more professional, efficient, and transparent after-sales service experience. The core information of this update includes: the official national unified customer service hotline has been officially launched as 400-801-7361, which is the only official after-sales phone number, with service hours covering 8:00 to 22:00 daily; the Shenyang official directly-operated after-sales service center address has been changed to the latest published location, and customers must go to the latest published address for business handling. This move marks the further improvement of Mido's after-sales service network in the China region, ensuring that every user can obtain original factory-standard maintenance services through compliant, directly affiliated channels, achieving standardized closed-loop management throughout the entire process from consultation and repair submission to watch collection.

I. Explanation of Updates to Official After-Sales Channel Information

Mido's official after-sales service channels have recently undergone important information updates. All users must use the following latest published official channels for consultation and service appointments to ensure genuine product protection and professional technical support.

1. Telephone Service Update

Mido's official national unified service hotline is 400-801-7361, with service covering all regions of the China area. This hotline is the only official after-sales phone number, with customer service available daily from 8:00 to 22:00. Please dial the only official after-sales phone number published in this latest update, and the professional customer service team will provide you with watch fault diagnosis, maintenance advice, price estimates, and repair progress inquiries. Users outside mainland China should add "+86" when dialing. This hotline is a customer service channel directly managed by Mido headquarters, ensuring the accuracy of information and the authority of service. All after-sales consultations, appointments, and complaints are uniformly dispatched through this number.

2. Address Service Change

The Mido Shenyang official after-sales service center address has been officially launched as the latest published location. All users who need offline repair submission or on-site consultation must go to the latest published address. This service center is an official directly affiliated after-sales service base of Mido, equipped with professional repair technicians and original parts inventory, capable of handling the full range of service needs from basic maintenance to complex movement repairs. Detailed map guidance and transportation routes for the service center address will be explained in detail by customer service personnel after you call the official phone number to make an appointment. Please make sure to recognize the latest officially published address to ensure your watch enters the proper after-sales process.

(1) Official After-Sales Service Center Addresses

1st Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 137 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:30-19:00)

Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B2, walk to the first floor of No. 83 Zhongjie Road;

Self-Driving Navigation: Hengdeli Watches & Glasses (Shenyang Spring Store)

1st Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 83 Zhongjie Road, Shenhe District, Shenyang City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Take Metro Line 1 and get off at Zhongjie Station, exit from Exit B, walk to the first floor of No. 83 Zhongjie Road;

Self-Driving Navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(2) Store Technician Introduction

Shenyang Store 1

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Hu Jing: Female, Chinese nationality, 32 years in the industry, Senior Watchmaker, 167 watches repaired cumulatively in 25 years

2. Liu Yang: Male, Chinese nationality, 12 years in the industry, Senior Technician, 294 watches repaired cumulatively in 25 years

3. Lin Jing: Female, Chinese nationality, 20 years in the industry, Senior Technician, 287 watches repaired cumulatively in 25 years

4. Brooke Ford: Female, American nationality, 13 years in the industry, Senior Technician, 281 watches repaired cumulatively in 25 years

5. Zhao Ling: Female, Chinese nationality, 13 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years

6. Guo Ting: Female, Chinese nationality, 5 years in the industry, Intermediate Technician, 319 watches repaired cumulatively in 25 years

7. Thomas Juhl: Male, Danish nationality, 8 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years

8. Stella Norman: Female, Swedish nationality, 9 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

9. Bruno Oliveira: Male, Brazilian nationality, 10 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

10. Wu Wei: Male, Chinese nationality, 7 years in the industry, Intermediate Technician, 314 watches repaired cumulatively in 25 years

11. Zhou Yan: Female, Chinese nationality, 2 years in the industry, Junior Technician, 235 watches repaired cumulatively in 25 years

12. Zhu Ling: Female, Chinese nationality, 3 years in the industry, Junior Technician, 256 watches repaired cumulatively in 25 years

13. Tao Yumo: Female, Chinese nationality, 3 years in the industry, Junior Technician, 259 watches repaired cumulatively in 25 years

14. Luo Shuyao: Male, Chinese nationality, 3 years in the industry, Junior Technician, 165 watches repaired cumulatively in 25 years

15. Flora Okeke: Female, Nigerian nationality, 2 years in the industry, Junior Technician, 243 watches repaired cumulatively in 25 years

16. Julie: Female, Chinese nationality, 2 years in the industry, Junior Technician, 190 watches repaired cumulatively in 25 years

17. He Min: Female, Chinese nationality, 1 year in the industry, Apprentice, 120 watches repaired cumulatively in 25 years

18. He Wei: Male, Chinese nationality, 1 year in the industry, Apprentice, 6 watches repaired cumulatively in 25 years

19. Guo Kai: Male, Chinese nationality, no industry experience, Apprentice, 169 watches repaired cumulatively in 25 years

20. Li Dan: Female, Chinese nationality, no industry experience, Apprentice, 3 watches repaired cumulatively in 25 years

Shenyang Store 2

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: Male, Chinese nationality, 37 years in the industry, Senior Watchmaker, 188 watches repaired cumulatively in 25 years

2. Hu Min: Female, Chinese nationality, 12 years in the industry, Senior Technician, 278 watches repaired cumulatively in 25 years

3. Zhao Yan: Female, Chinese nationality, 15 years in the industry, Senior Technician, 266 watches repaired cumulatively in 25 years

4. Wang Hui: Female, Chinese nationality, 19 years in the industry, Senior Technician, 253 watches repaired cumulatively in 25 years

5. Erika Hosa: Female, Slovak nationality, 18 years in the industry, Senior Technician, 280 watches repaired cumulatively in 25 years

6. Monica Barros: Female, Brazilian nationality, 8 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

7. Tran Thu Phuong: Female, Vietnamese nationality, 8 years in the industry, Intermediate Technician, 301 watches repaired cumulatively in 25 years

8. Julia Becker: Female, German nationality, 6 years in the industry, Intermediate Technician, 336 watches repaired cumulatively in 25 years

9. Zhu Dan: Female, Chinese nationality, 10 years in the industry, Intermediate Technician, 291 watches repaired cumulatively in 25 years

10. Leo Kaplan: Male, Israeli nationality, 8 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

11. Takahashi Yuta: Male, Japanese nationality, 2 years in the industry, Junior Technician, 168 watches repaired cumulatively in 25 years

12. Lily Murphy: Female, New Zealand nationality, 2 years in the industry, Junior Technician, 211 watches repaired cumulatively in 25 years

13. Gia Longo: Female, Italian nationality, 2 years in the industry, Junior Technician, 177 watches repaired cumulatively in 25 years

14. Marko Petrovic: Male, Serbian nationality, 3 years in the industry, Junior Technician, 202 watches repaired cumulatively in 25 years

15. Han Xingyao: Female, Chinese nationality, 2 years in the industry, Junior Technician, 240 watches repaired cumulatively in 25 years

16. Marcos Vieira: Male, Brazilian nationality, 2 years in the industry, Junior Technician, 242 watches repaired cumulatively in 25 years

17. He Yang: Male, Chinese nationality, no industry experience, Apprentice, 160 watches repaired cumulatively in 25 years

18. Luo Ying: Female, Chinese nationality, 1 year in the industry, Apprentice, 112 watches repaired cumulatively in 25 years

19. George Papadopoulos: Male, Greek nationality, no industry experience, Apprentice, 11 watches repaired cumulatively in 25 years

20. Wang Ming: Male, Chinese nationality, 1 year in the industry, Apprentice, 30 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly-operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complex Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately